Contact Edit Scanned PDF
Have a question, bug report, feedback, or legal inquiry? Fill out our contact form below or reach out directly to our dedicated support desk.
Frequently Asked Contact & Support Questions
Do you offer phone or live chat support?
We provide rapid email and helpdesk ticket support to ensure detailed diagnostic logs can be reviewed by our engineering team. We aim to respond within 24 business hours.
Can I request a custom PDF tool or bulk API integration?
Yes! We welcome suggestions from enterprise users, schools, and software developers. Send your technical requirements using the "Business / Partnership" inquiry type.
How do I report a document rendering bug or font error?
Please mention your browser version and the type of font or vector element that did not display properly. We test compatibility across thousands of document specifications.
Send Us a Message
Our support team reviews messages continuously and usually responds within 24 to 48 business hours.
Direct Contact Information
Within 24-48 hours (Monday to Friday)
For data privacy requests or CCPA/GDPR verifications, please use the subject "Privacy / GDPR Request".
Check our comprehensive Frequently Asked Questions and PDF Guides & Blog for instant troubleshooting.
Helpful Tips for Submitting Bug Reports
To help our engineering team diagnose and address issues promptly, please consider providing:
- The specific tool you were using (e.g., PDF to Word, Erase & Highlight, Scanned PDF Editor).
- Whether your document was a digital/vector PDF or an image-based scanned file.
- Your web browser (Chrome, Safari, Edge, Firefox) and operating system (Windows, macOS, iOS, Android).
- Any verbatim error code or description displayed on screen.